Letter builder

Write the letter. Keep a copy.

Three steps: pick the letter, add the facts, send it your way.

Writing: Stop all automatic payments (bank and card)

Who is this going to?

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Selected company

ACE Cash Express

Email customerservice@acecashexpress.com

Best for Billing, General support, Hardship or assistance. The next step gives you the right email draft, form message, or phone script.

customerservice@acecashexpress.com

Verified email saved

Public evidence

2
Autopay or authorizationCancellation

Public wording only. Open the source before relying on it.

Autopay or authorization

We found public wording about autopay, ACH, recurring payments, or payment authorization.

low confidence

Matched wording: ACH

...f you applied online, the amount you owe will be automatically withdrawn from your bank account on the day your loan is due (also called an ACH payment). If you prefer not to have your payment automatically withdrawn, you can pay using one of these methods: Pay Online: Log into your...

acecashexpress.com/payday-loans/faq

This is public-page wording only, not a promise, eligibility decision, legal conclusion, or account-specific result.

Cancellation

We found public wording about cancellation, closing an account, or stopping a service.

low confidence

Matched wording: Cancellation

...CE to get same-day cash pick-up. 1 If you apply at an ACE store and you are approved, you’ll receive your funds immediately! 1 Payments and Cancellation Information When will the payday loan be due? Your payday loan will generally be due on your next payday (loan duration is state-specific)....

acecashexpress.com/payday-loans/faq

This is public-page wording only, not a promise, eligibility decision, legal conclusion, or account-specific result.

Route selected

Email customerservice@acecashexpress.com

Billing, General support, Hardship or assistance

Open route
More routes

Billing email: collectionsteam@acecashexpress.com

General phone: 877-223-2274

Hardship or assistance phone: 866-223-2274

Payment authorization phone: 866-728-1808

The facts

A specific request is harder to ignore.

Why this confirmation matters

This adds the Regulation E and CFPB automatic-payment language for a U.S. consumer account or payment authorization. Last 4 digits are optional and should be used only if they help identify the payment method.

Confirm the U.S. consumer-account context before generating this revocation message.

You

Just enough to identify the account.

Optional: contact info, account numbers, last-4 identifiers

Everything here is optional. Add only what helps them find the account. Never full card or bank numbers.

To create the letter, add your name and the U.S. account confirmation above.